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America's jeweler since 1796

Service & Care

by shreve, crump & low

Restoring The Luster: Shreve, Crump & Low Expert Jewelry Service

At Shreve, Crump & Low, our commitment to you extends well past your purchase. We invite you to return often and take advantage of our complimentary jewelry cleaning service. Our staff will inspect your jewelry, provide expert repairs and up-to-date appraisals. We are proud of our classic designs and timeless offerings, and want them to be passed from generation to generation.

Our Jewelry Services (at a glance)
  • Broken Jewelry Repair
  • Jewelry Cleaning
  • Custom Design
  • Custom Engraving
  • Pearl Stringing
  • Ring Resizing
  • Remounting
  • Stone Replacement
Jewelry Appraisals

Shreve, Crump & Low would be happy to assist in appraising your beloved items.

Five items per visit may be dropped off at any Shreve, Crump & Low location. For more information about our process and appraisal service, kindly contact our Boston boutique at 617-267-9100. Appointments are not required but appreciated.

*Items must be left within the care of Shreve, Crump & Low. Please allow 2-3 weeks for completion. Our experts require time to properly appraise your items.

Timepiece Repair & Service

Shreve, Crump & Low employs a team of master watchmakers to help service all your fine timepiece needs.

Awarded Best Watch Repair

“This fine jeweler, which celebrates its 225th anniversary this year, does more than just sell high-end wrist candy: You can also bring your favorite piece here and the master watchmakers will get it ticking again, whether it’s from the store or not. Head over to the Newbury Street flagship and see just how knowledgeable and gracious staffers are when it comes to your time and your timepiece.”

Our Timepiece Services (at a glance)
  • Battery Replacement
  • Bracelet Resizing
  • Case Polish & Cleaning
  • Watch Movement Overhaul
Maintaining your timepiece

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